ISO 13009 certification for beach management systems specifies general criteria and suggestions for beach concessionaires providing tourism services regarding safety and service provision, environmentally responsible management of adjacent waters and coastal regions, infrastructure planning, maintenance, and management, and waste removal and sanitation.
What is ISO 13009 - Beach Management Systems
The ISO 13009 standard is designed to assist concessionaires in responsible management of their beaches, emphasizing customer service, information, safety, and coastal protection.
Through their decision to certify the beach management system in accordance with the International Standard ISO 13009, the concessionaires exhibit to both residents and tourists that they are committed to ensuring sustainable beach management and that their services and facilities meet all quality standards.
Beach operators overseeing various activities—including but not limited to fishing, nature conservation and protection, sports, and the organization of cultural, entertainment, and educational events—may be requested to provide certification.
Benefits of ISO 13009 Certification
The certification of an implemented beach management system proves the efforts of the organization holding the certificate to:
- Comply with applicable legal norms.
- Improve the quality and security of services provided, as well as customer and visitor satisfaction.
- Manage environment risks – limiting the impact on the environment, preventing accidents, and responding to emergencies.
- Continual improvement.
- Greater trust of consumers and local communities.
- Improve the economic and social environment of seaside resorts and the economic growth of the region as a whole.
